Previous incidents
EU API and AU API are down
Resolved Jun 24, 2025 at 5:33pm UTC
EU API recovered.
3 previous updates
RICOH Spaces Insights
Resolved Jun 16, 2025 at 8:17am UTC
Access to reporting features has now been restored. The issue was resolved following collaboration with our third-party reporting provider. We sincerely appreciate your patience while we worked to resolve this.
1 previous update
RICOH Spaces Insights
Resolved Jun 9, 2025 at 11:00am UTC
Access to reporting features has now been restored. The issue was resolved following collaboration with our third-party reporting provider. We sincerely appreciate your patience while we worked to resolve this.
1 previous update
EU Web, EU API, and 2 other services are down
Resolved May 12, 2025 at 5:19pm UTC
AU Web and AU API recovered.
26 previous updates
Email Degradation
Resolved Apr 14, 2025 at 1:39pm UTC
Our third-party provider has confirmed that a fix has been successfully implemented, and normal service has now resumed. They will continue to closely monitor the situation to ensure ongoing stability and performance.
1 previous update
Service Interruption
Resolved Apr 3, 2025 at 10:02am UTC
RICOH Spaces experienced a service interruption from 9:20 am GMT to 9:34am GMT. All services are fully restored, and our team is continuing to monitor them to ensure the full stability of the platform.