Previous incidents
EU API and AU API are down
Resolved Jun 24 at 06:33pm BST
EU API recovered.
3 previous updates
RICOH Spaces Insights
Resolved Jun 16 at 09:17am BST
Access to reporting features has now been restored. The issue was resolved following collaboration with our third-party reporting provider. We sincerely appreciate your patience while we worked to resolve this.
1 previous update
RICOH Spaces Insights
Resolved Jun 09 at 12:00pm BST
Access to reporting features has now been restored. The issue was resolved following collaboration with our third-party reporting provider. We sincerely appreciate your patience while we worked to resolve this.
1 previous update
EU Web, EU API, and 2 other services are down
Resolved May 12 at 06:19pm BST
AU Web and AU API recovered.
26 previous updates
Email Degradation
Resolved Apr 14 at 02:39pm BST
Our third-party provider has confirmed that a fix has been successfully implemented, and normal service has now resumed. They will continue to closely monitor the situation to ensure ongoing stability and performance.
1 previous update
Service Interruption
Resolved Apr 03 at 11:02am BST
RICOH Spaces experienced a service interruption from 9:20 am GMT to 9:34am GMT. All services are fully restored, and our team is continuing to monitor them to ensure the full stability of the platform.